Welcome to the bksb dedicated technical support and advice page. Here you will be able to find all the support needed to ensure you are running the bksb software and online solutions to their full potential, maximising performance and achieving optimum learning outcomes.

For all technical support queries please contact our dedicated support team on:

Tel: 1300 780 368 or email: support@bksb.com.au


Did you know? bksbLIVE is built on Amazon Web Services and is highlyPowered by AWS Cloud Computingreliable. Data is protected by secure facilities and infrastructure, as well as sophisticated network and security monitoring systems.


Team viewer link

bksb Remote Support Client

The Remote Support Client can be downloaded in Windows, OSX, Linux and Mobile.


Our compliance with the data-storage legislation

At bksb, we are fully compliant with data-storage legislation, which means that you can be reassured that:

All client data is stored onshore. If we need to support client accounts, we remote access Amazon Cloud servers in Australia, which host the bksbLIVE system.

All personal data will be processed fairly and lawfully.

Your personal data will be obtained only for one or more specified and lawful purposes, and will not be further processed in any manner incompatible with that purpose or those purposes.

Personal data processed for any purpose or purposes will not be kept for longer than is necessary for that purpose or those purposes.

Appropriate technical and organisational measures will be taken against unauthorised or unlawful processing of personal data and against the accidental loss or destruction of, or damage to, personal data.