bksb is the most popular and widely-used essential skills solution available. Our products are used around the world in countries including the UK, India, South Africa, Nigeria, Brazil, and the United Arab Emirates. Our solution is used in schools, by training providers, TAFE's, universities, and many other organisations. During our 20 year history, over 25 million learners have used bksb to improve their literacy, numeracy and ICT skills.

At bksb, customer service is our number one priority – all bksb clients receive full technical support by phone and online at no extra cost and all of our packages include installation and maintenance. We pride ourselves on the diversity of organisations that rely on our products. Our friendly staff have extensive knowledge of the education sector and are able to advise your company on the best bksb package for you, according to the nature of your business and the industry that you operate within.


Our dedication to providing 5 star customer support has enabled us to build long-standing relationships with our clients. Take a look at the case studies below to see how bksb has helped them and their learners.

TAFE, NSW, South Western Sydney Institute - Nola Lucre


Nola Lucre is the Institute Co-ordinator of bksb in South Western Sydney Institute. She has over 35 years experience working in education, as both a teacher and a headteacher.

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bksb Client Feedback Survey 2017

Each year, we ask our valued clients to provide feedback on the bksb products and our related services. 10% of our clients took part in our 2017 survey, and it is clear that they are very happy with the bksb customer experience.

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TAFE Queensland Brisbane - Kerin Bushell

tafe Queensland Brisbane logoKerin Bushell is a Literacy, Numeracy Teacher / Educational Consultant at TAFE Queensland Brisbane, and also distributor of bksb across Australia, New Zealand and the South Pacific.

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Capricornia School of Distance Education (CSDE) - Lauren Smith

Capricornia School of Distance Education

Lauren Smith is the Alternative Learning Space Co-ordinator at the Capricornia School of Distance Education (CSDE).

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